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In New York City “Time is Money” | This means we are delighted to continue saving you time by removing the friction and hassle of in-garage wait times and more by Requesting Your Vehicle in Advance.

As our Icon Parking preferred monthly customer, with the launch of our new REQUEST MY VEHICLE feature, you will be required to login to our iconGo mobile app to submit a vehicle pick up request, the SMS number will no longer work.

Take advantage of all your simple and convenient access to monthly account benefits from our mobile app, and let’s journey together!

Please reference the 4 easy steps below to get ready for the launch of our new Request My Vehicle feature. If you need assistance, please contact our Customer Experience team at customerservice@iconparking.com.


App Download & Install

Go to the App Store on iPhone/iOS or Google Play App Store on Android, search for the IconGo app, and select Install to download the app. If you already have the app, please make sure that you update to the latest version.


Login, or Create an Account.

Once downloaded, open the app and log in with your Icon Parking credentials if you already have an online account.


If you do not have an online account, please select CLICK HERE TO CREATE AN ACCOUNT and complete the account creation form.


Add Your Monthly Account

Once you are logged in, click on MENU and MONTHLY ACCOUNT. Add your monthly account if needed, using your monthly parking account number and billing zip code.

Clicking on the ? will help you locate your account number and zip code on your billing Invoice.


Begin using IconGo to schedule your vehicle pick-up!

Select your monthly parking account by clicking SHOW ACCOUNT


Below your monthly account details select Request My Vehicle from the menu options. Click on the + symbol to begin a pick-up request.


Your account information and vehicle details will auto-populate on the request screen. Select the date and time that you would like to pick up your vehicle and click on REQUEST MY VEHICLE to submit.


If for any reason you need to edit or delete your request, simply click on the edit or x symbols.

You will receive notification of when your vehicle is ready for collection.

Thank you for choosing Icon Parking where we passionately strive to simplify city life one customer at a time.