New FAQ

Unfortunately, not at this time.

The overpaid amount will automatically be credited to your account and used against future invoices.

Your online account will only show the payment history for payments made directly on our website. Payment history for payments made over the phone, via check by mail, or in person at the garage are not available. 

Account balances are updated within 1 to 2 business days. You can view your recent online payment on the PAYMENT HISTORY page of your online account.

Once you submit a payment, it will immediately appear in the PAYMENT HISTORY section of your online account. Payments will post to your account within 1 to 2 business days.

With the largest network of parking garages in the New York metro area, Icon and Quik Park offer monthly parking solutions at over 200+ locations, with rates starting as low as $349 plus tax. Monthly Parking with Icon also comes with a wide range of exclusive benefits, including:

• Unlimited in/out privileges
• Online and text message vehicle request service at most locations
• Online and text message vehicle request service at most locations
• Online account management

Currently, credits are offered through our IconGO Refer a Friend program. When you share your personal referral link located on the Icon Go app, a $10 credit will automatically be added to your account for future use when your friends sign up using your referral link and make their first reservation.

Your link and unique referral code can be found by clicking on REFER A FRIEND in the IconGO menu. You can share through text, email, or social media. There is no limit to the amount of
credits you can earn. Start sharing today and watch the credits roll in!

You can apply a promo code before you book on the website or the IconGO app. On the website, log in and go to MY ACCOUNT, then MY PROMO CODES, and then enter your code under SAVE PROMO CODE. To enter a promo code in the IconGO app, from the main menu, select MY PROMO CODES AND CREDITS, and you will see a button at the bottom of your screen that reads ADD PROMO CODE. Select that button, and you will be able to add a promo code for future use.

You also can enter the code on the checkout page where it says PROMO CODE (optional) and pressing APPLY before you book. The total price of the reservation should reflect the promo code. Note, in some instances, promo codes in online ads will enable you to directly pre-populate the promotion just by clicking on the promotion. Sit back, search and save!

Reservations cannot be transferred to different locations because rates vary at different facilities. That said, if your reservation hasn’t started yet, you can cancel it for a full refund and book another spot at a different facility.

Absolutely! When searching, change the dates/times to the overnight period during which you plan on parking. All garages that allow overnight parking will show up, and you can book right from our website or IconGO app.